Archiwum kategorii: News

The i-systems company in Inc. 5000 Europe ranking

Inc. Magazine has published the ranking of the 5000 fastest growing private companies in Europe for the 37th time. Median growth rate was 254%. In aggregate, the list shows three-year revenue growth of €102 Billion.

Founded in 1979, Inc. Magazine is dedicated to owners and managers of growing private companies. Total monthly audience reach for the brand equals 19,000,000 recipients today.

The i-systems company has made to the Inc. 5000 ranking, with a growth rate of 183%. The Inc. 5000 Europe represents the comprehensive look at what may be the most dynamic segment of the world’s economy: fast-growing private companies.

The 2018 Inc. 5000 Europe is ranked according to percentage revenue growth when comparing 2013 to 2016. To qualify, companies must have been founded and generate revenue by March 31, 2013. They had to be European-based, privately held and independent.

Companies located in 42 countries took part in the ranking. There were also 16 companies from Poland, such as, ITMAGINATION and Netguru. To make the top 500, a company had to have achieved a three-year growth of 1 013%.

The entire listing of the 2018 Inc. 5000 Europe appears at and key highlights are featured in Inc.’s March issue, which is available in both paper and electronic versions. Detailed results, including infographics and an interactive database that can be sorted by industry, country, and other criteria, can be found

i-systems in Inc. 5000 ranking

Accelerate the delivery time with the dropshipping solution

When selling online, it is often the case that companies do not want to freeze their income to store products from suppliers. This situation is often the result of a slower process of goods flow. Companies also face the problem of a long time that needs to be taken to fulfil the orders, caused by waiting for the delivery of products from the supplier. The dropshipping logistic model is the solution to this problem.

In this model, the order is sent to the customer directly from the supplier’s warehouse. The online store’s task, on the other hand, is to accept the order and redirect it to the supplier in order to deliver it directly to the customer. Sales profit in this model is achieved by imposing a margin on the wholesale price.


The first step in creating a dropshipping logistic model is to collect information about the product offer from the supplier. Later, these products are imported into the admin panel of the online store. As the supplier’s product offer changes, it is a repetitive process. The next step is more complex because you have to map the structure from the supplier’s website into the structures in the e-commerce system. This takes several stages – mapping of producers, categories, VAT rate, profile fields and imposing margins for individual categories.

In order for business partner’s products to be properly displayed in the online store, a series of mappings should be defined first. One of them is mapping external producers from the dropshipping partner system into producers defined in the e-commerce system. The most important mapping, however, is category mapping. It allows you to associate the categories defined in the dropshipping system with the categories in the store. Categories are understood as product types, e.g. shoes – high heels, jackets – down jackets. During the category mapping process, margins are set as well. Taking into account the price in which the product was bought from the dropshipping partner, a margin expressed as a percentage may be imposed. This value is used to calculate the suggested sales price of the product in the admin panel. Assigning the margin is a guarantee of making profits on the partner’s products in a given category, without the need to manually set and later monitor sales prices.

A minimum margin is also set, in case the price from the producer has risen above the defined price in the store. The warning about this situation will then be displayed in the administration panel. Then, the partner’s VAT rates and profile fields are mapped to correspond to those in the online store. This is a very important operation because it allows you to display product parameters later in the store. Profile fields contain information, such as a colour or material from which the product is made. In the admin panel, in the mapping settings tab, the product import can be blocked, when the mapping data does not coincide in 100% with the supplier’s offer.

When all the products from supplier’s offer are mapped into the admin panel of the e-commerce system, they can be displayed in the online store, where they can be viewed by a potential customer. The publication is very simple, it only takes one button. Then, the previously mentioned variants, profiles and product photos are set. Later, the time comes to synchronize prices and stocks in the store, which will be periodically refreshed using the shared API. After setting the margin, the products are ready to be displayed. The online store administrator can also manually manage discounts on the supplier’s products using the e-commerce system functionality.

When adding the product to the basket, the system automatically checks its availability at the dropshipping partner’s warehouse. If the product is not available, a message is displayed that it cannot be added to the cart. Hence, payment for an order that a dropshipping partner cannot fulfil at a given time will not be accepted. In the cart, a visual division of products into dropshipping partners is displayed, along with a information explaining why the order is divided. The user of the online store is also informed that the selected product will be sent in a separate package if it belongs to the offer of a business partner. Despite the division, the whole order can be paid in one transaction, regardless of whether there are the products of the actual store or its external suppliers.


The logistic model – dropshipping – brings a lot of benefits both to the company that owns an online store and for the customer. One among others is a possibility to expand the product offer, without the need to invest in reserves, as the payment for the products can be made after finishing the transaction by the customer. Limited assortment onsite means lower warehousing costs, which normally include for instance rent, more employees and security costs. The costs of shipping packages to customers are also lower because some of them are taken over by dropshipping partners. The customer ultimately receives the order earlier, because it is delivered to him directly from the source. Dropshipping is a solution both for the B2B and B2C sales models, that supports the company’s logistic processes.

See e-commerce solutions for brands

By Dziubeka makes of the e-commerce potential

By Dziubeka is a producer of the modern and extraordinary jewellery for women and men. In order to meet customers needs, concerning the forms of shopping, the company implemented new online store. The i-systems company has created the dedicated e-commerce system.

By Dziubeka was founded in 2006. The company operates not only in B2C model but also has many business partners. The offline salons are located throughout Poland. The new sales strategy of the well-known brand focuses on developing online channel and enabling Polish and foreign customers, both retailers and wholesalers, to make efficient purchases via modern e-commerce system. For several years, the original and colourful design of the By Dziubeka brand products have delighted not only Polish customers. The jewellery is exported to other European Union countries, as well as to Russia, Serbia, Montenegro, Azerbaijan, and even America and Australia.

Dedicated e-commerce system By Dziubeka will satisfy customers who value efficient shopping on a daily basis through mobile devices, who often use social media when making purchase decisions and expect an individual approach from the brand. The brand’s online store has solutions for building consumer loyalty. These types of solutions include, among other things: collecting points after making a purchase and then exchanging them for products in the online store or creating by the administrator short-term promotions.

By Dziubeka plans further development of the e-commerce system with i-systems. The brand’s new online store is available at:

More on our solutions here

The summary of Q4 2017 at i-systems

There is a lot of new energy after Christmas break in i-systems. But what was going on in the last three months of 2017? We invite you to read the summary of the last quarter of the past year. In the new year, the quarter summaries will be continued.

New projects

During the last months of the year, a ticket system for the service industry, that combines B2B and B2C models, has been implemented. Also, another two systems were created, one for Gastropuls from gastronomic industry, and the second for Secret Delivery from erotic industry.

Currently, we are working on implementations, which are the result of signed agreements in the Q4, for companies from the HoReCa and automotive industries.

A contract for business analysis has also been signed. It concerns designing B2B system that enables creating offers for customers and making purchases, through integration with many suppliers, including the commission system.

Trends in system development

Customer expectations change quickly and undoubtedly start to affect the approach to designing and implementing of e-commerce systems. The agile software development method becomes more and more popular. Its principles and values have been written in the Manifesto for Agile Software Development, and these are among others: regular delivery of subsequent parts of the work, the possibility of making changes at every stage of the project, close cooperation of the project team taking customer into account, and also focusing on the highest quality effect.

This approach doesn’t have to be applied only in software development. It can be also used, for instance, in the process of business analysis. Agile analysis can be pursued simultaneously to the implementation works and it can be performed, based on the cooperation with the customer and the entire implementation team. It provides information on project requirements in subsequent sprints. In other words, only the requirements for the next stages of work are discussed. When starting the agile analysis, it is important to define the system boundaries in its first phase and its functionalities according to the client’s expectations and needs.

Strategic development of the organization

The demand for professionals constantly grows in the i-systems company. Therefore, further actions were taken to encourage potential employees to submit their applications. This is why in the last three months, students from the School of Business in Dąbrowa Górnicza have visited i-systems. We had also an image campaign entitled „Do you see”. These and other activities have resulted in the employment of 12 new employees in the last quarter. Thus, right now the i-systems team equals over 100 people.

In the last quarter of 2017, the company’s representatives were present at industry events.  The aim was to expand brand awareness and create opportunities to meet new potential business partners. These events included, among others: the European Congress of Small and Medium-sized Enterprises, Targi eHandlu [eng. e-commerce fair], the Fashion Business Congress, and the event called Tailor-Made – Solutions for the fashion industry.

Presentation of e-commerce system implementation for Vistula case study Group S.A. during the eHandel Fair

Presentation of e-commerce system implementation for Vistula case study Group S.A. during the eHandel Fair

Internal projects for quality improvement

A mobile app, created by i-systems, is constantly being developed (how to use the app in omnichannel). The last significant change is the addition of the ability of browsing products and their categories without the need to log in. Previously, the application required logging in as soon as it was turned on.

The end of the year is a period of intense seasonal and holiday sales, including Black Friday and Cyber Monday. For this reason, i-systems activities were focused on improving performance tests (the process of preparing the system for heavy traffic) of e-commerce systems. They allow determining what the store’s endurance is, at a certain amount of traffic. These statistics are created based on the number of client requests per minute. When it is necessary to investigate whether the current amount of server resources is sufficient in relation to the planned traffic on the site, automatic performance tests are carried out, which are checked and analyzed by the i-systems tester. As a response, the client receives a report with the suggested amount of server resources, necessary for the proper functioning of the store.

Relic – the number of requests per minute

Relic – the number of requests per minute

Another interesting topic is the organization of Product Information Management. It is a system based on a central data repository, used to store information, among other things, about product attributes, media files, marketing descriptions or translations. The process of creating such a database consists of five stages. The benefits for companies are not only shorter Time to Market, but also data consistency in all sales channels, as well as reduction of costs related to the database creation process.

Internal work on Continuous Integration & Continuous Delivery solutions is still being carried out. This is a new approach to the process of creating and developing e-commerce systems. There are plans to start first e-commerce systems based on the CI in the first quarter of 2018. We will write about these projects on i-systems communication channels. More about this solution can be read in the Research & Development tab – section Continuous Integration and Continuous Delivery.

Selected awards

The Ekomersy competition takes place every year and its aim is to award the best products and services supporting online commerce. The i-systems company has won in the Best Implementation Agency category. The award was granted for the implementation of e-commerce systems for the Vistula Group. You can read more about the competition and the results on our blog.

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Order completion module – quick and correct order fulfillment

The quick execution of orders is one of many factors determining the success of online sales. However, preparing the purchased products for the shipment in a rush may result in the incorrect completion of the order. Plus, wondering if you packed the correct product in a correct number and going back to the shelf just to be sure. In the end, the correct content of the package is one of the main determiners of customer’s satisfaction. The i-systems company has built the order completion module which makes collecting purchased items quicker and error-free. It is the last, but at the same time crucial stage in the whole online sales process, that can be automated by integration with e-commerce system.


A tab with customers orders is available in the store admin panel. The listing includes the order number, customer name, price, date of placing the order, name of the warehouse employee and order status. Taking the last component into the consideration – there are three statuses – Completion has not begun, Finished – with the date of completion, and Not completed. After clicking the button Complete the order, the tab with product list is displayed. This is where the completion takes place. The list can be downloaded and printed which makes it easier to search for products in the warehouse. In practice it looks like this – the employee responsible for preparing packages has a barcode scanner, connected to the computer (i.e. by USB). After scanning the code of the product or entering EAN code to the system manually, products automatically change their backlight colour, corresponding to their number. If the number of products is correct, the backlight is green, too small – yellow, too big – blue. In case of mistake, the products can be rescanned. There is also an option to enter the number of items and scan the product only once.


The order doesn’t have to be completed at once. When given products are currently not available or there is a problem to find them, the employee can simply click the button The product is not available in the warehouse. This button triggers change of order status to Not completed. On the other hand, if all products are packed, the Forward parcel button appears. Next, the status on the list of orders changes to Dispatched for shipping and information about the date of its completion is displayed. Then, it is possible to print the logistic label and the package is ready to send. However, to search for the orders easier, there are filters, which allow selecting the orders, among others by the completion status.


Having an order completion module brings real benefits, both to business owners, their employees and target customers. This tool significantly optimizes the packing time by automating the order completion process. By scanning products, the employee will always be sure that the package prepared by him is compatible with the order. The risk of potential mistake is therefore reduced. All of this contributes to the reduction of money loss incurred by the company as a result of incorrect order completion.

See B2B solutions

Mobile app in the omnichannel model

During the last couple of years the shopping process, as well as shopping triggers have changed. The customers often use a mobile device for shopping or searching for products. They expect to be in constant touch with the brand and consistent experience through multiple sales channels. A mobile app integrated with e-commerce system becomes an important channel. In this article, we present selected features of the mobile app taking as an example – the store for football lovers in Poland.

Customers open push notifications more often

Push notifications are the messages sent via mobile app to the customers’ devices. Around 80% of target receivers open push notifications. This is because the solution is an answer to the current needs of the customers, who like to be in the uninterrupted contact with the brand. If the customer downloaded the mobile app from App Store or Google Play, it means that he or she would like to be able to check the offer of the brand at any time. They are also interested in company’s business.

The administrator can decide what kind of content he or she would like to send and choose the target group. Everything via e-commerce system. This solution makes it easy to inform the customer about the change of order status or to send a defined group of users a message about the additional discount or interesting form of sale.

Push notifications can be also helpful in decreasing the number of abandoned carts. The administrator, through e-commerce system, can receive the database of persons that have given up the purchase, and with push notifications send them an invitation to re-check the offer.

Check online and buy offline

It’s not rare that the customers prefer to find the product online before making a decision to buy one. Therefore, they can check its parameters or opinions of other users. Next, they finalize the purchase at the salon of the brand. This process is called the ROPO effect.

By connecting warehousing for online and offline stores, there is a possibility for customers to check the product availability in the particular salon through the mobile app. It is a very comfortable solution because they are sure that the goods they are interested in are available in the chosen traditional store.

See offline and buy online

The mobile app, equipped with a barcode scanner, is a solution which efficiently connects traditional and online sales. This feature is especially helpful in a situation when there are no desired sizes available or when a customer wants to know the additional parameters of the product. After scanning the barcode, the mobile app will display a product tab in the online store. The customer can read the detailed description of the product or make a purchase in online store of the brand. Mobile app for e-commerce system, along with the barcode scanner, is an effective solution for sales support.

Click&collect service in the mobile app

Click&collect service enables shopping through the online store and collecting the order in the chosen localization. Typically, the places where customers can pick up products are the brand’s traditional stores.

Implementation of the click&collect functionality requires a particular software and coherent warehouse management for online and offline. For the customers, it is a comfortable form of shipping. He or she can collect the product at a convenient time. The click&collect service can be an efficient way to increase sales, as the customer, while picking up the order, very often makes an additional purchase.

Consistent data in multiple sales channels

When making a decision to implement the mobile app one should remember about the integration with e-commerce system. Hence, all data about product availability, prices, methods of payments and delivery will be the same as in online store. Moreover, if anything changes in the e-commerce system, it will be automatically updated in the mobile app with no necessity to send those changes to App Store and Google Play. Mobile App integrated with the online store, with the features that enable development of the omnichannel model, is the answer to the demands of the customers and a way to efficiently build a bond with the customer.

I want to read about other features of the R-GOL’s mobile app

Mobile app for sports brand

The mobile application for an online store is a way to build constant interaction with the customer. Hence, the brand has its own place in the user’s phone. Dedicated mobile application for was created by i-systems.

Multi-channel sales network of has the largest professional football shop in Poland. Four brick-and-mortar stores are located in Ostróda, Gdańsk, Olsztyn and Warsaw. The last of these points of sale is the largest in Europe and the second largest in the entire old continent store with products for football lovers. also sales online through an online store addressed to retail customers, a store for wholesale customers and a professional store addressed to players appearing in the top league, first and second league. Support for online sales takes place in one place, as part of a multi-store. The next stage of business development was a mobile application for the online store.


Intuitive navigation and full data consistency

The mobile application implemented for has been fully adapted to the overall visual identity of the brand. It has been created for two operating systems – iOS and Android. The mobile application allows you to log in in several ways: traditionally, by entering a login and password, through an individual Facebook profile or Google account, and by Touch ID. After logging in to the application, a home page that has been tailored to the needs of the brand is displayed. On the home page, there are category banners and particular sub-categories. The e-commerce system administrator can configure the design of the mobile app home page himself, being able to enter any number of sub-categories.

From the level of the home page, the user of the mobile application may go to the menu which includes among others a list of favourite products or the history of completed orders. The new sales channel implemented for is fully integrated with the e-commerce system. Therefore, information on the product availability, prices, payment and delivery methods are exactly the same as in the case of the online store of the brand. The integration has also enabled the identification of application users and those who don’t have this solution on their mobile device yet. With customer segmentation, it is possible to personalize the offer for a given group of company’s customers.

Efficient product search has a wide range of products. The offer includes over 4000 products of the world’s most famous footwear and sportswear brands. The company is also a producer of sports equipment, signed with the RG brand. The online store has filters that help you find the product much quicker. Exactly the same filters are also applied in the new mobile application. Users can select products by size, brand, colour, purpose etc. The application has also been equipped with an advanced search engine that allows finding a specific product, even after entering the name without Polish characters or with a typo.

Push notifications – direct contact with the customer

The mobile application allows the administrator to send push notifications. The solution, on the one hand, allows sending personalized content, for instance, change of order status to a specific group, on the other hand – it is an effective way to provide information about the sale or an additional discount.


In response to the ROPO effect

The mobile application has also been equipped with a barcode scanner. This is a useful solution in a situation where the customer is checking the product offline but prefers to buy it online. After scanning the barcode, the mobile application displays the product card to the user in the online store of the brand.

Customers who, on the other hand, prefer to find a product online, but finalize the transaction offline, can check if the product is available in brick-and-mortar store using the mobile app. They can also use the map that will help them easily find the offline store.

– We want our brand’s fans to get acquainted with the offer in a convenient place and time. The mobile application for the online store entirely meets the expectations of today’s customers. Thanks to the full integration of the mobile application with the e-commerce system, different sales channels have consistent and always up-to-date data. In addition, the mobile application has been equipped with solutions that effectively support the development of the omnichannel strategy we have adopted – says Tomasz Naruniec, e-commerce Manager at

Plans for further development sales both through offline and online stores. Together with i-systems, it introduced another sales channel – a dedicated mobile application integrated with the e-commerce system. As part of the development of the omnichannel strategy, plans further work, for instance, introducing beacons.

Get mobile app here:



Read e-commerce case study

Be ready for heavy traffic on Black Friday – run the performance tests of the e-commerce system

Seasonal sales, Black Friday, or just increased traffic in the online store. If you don’t have enough server resources, the sale, which was supposed to bring profits – will come to naught. This is because every sales system has a different need for server resources. At the moment when there are not enough resources, access to the store may be difficult for customers. However, we have a solution for this problem.

Performance tests, also known as load tests, check the performance of a given sales system. In other words, they let you determine what is the store’s endurance for a particular traffic. Such statistics are created on the basis of the number of client requests per minute.


The owner of the sales system can monitor the amount of current server resources in his panel. When it is necessary to investigate whether they will be sufficient in the expected period of increased traffic, i-systems testers prepare appropriate performance tests in which they imitate the exemplary way of how a potential customer navigates the site. Such action can be entering the home page, listing of products or categories, or adding products to the cart. This applies to both logged-in and non-logged users. Performance tests can be carried out on an unlimited number of requests.

Relic - the number of requests per minute

Relic – the number of requests per minute

Load tests are performed automatically, and server security is constantly monitored. After testing, the JMeter tool generates a report in a CSV file with a summary. The file contains the type of request and codes specifying the correctness or error in the operation of the system. The tester checks and analyzes the report based on Relic – a tool for traffic diagnostics, and adds his comments. Then, the administrator suggests the amount of resources necessary for the proper functioning of the store. If the demand for resources is much larger than expected, a wider interference in the cloud infrastructure is necessary. The report is passed on to the i-systems customer, who decides if he wants to increase the amount of resources.


At the time of rapid business development and the growing number of requests, it is worth monitoring resources and protecting against possible difficulties in accessing the sales system. Thanks to traffic diagnostics on the website, clear information about the recommended amount of server resources is obtained, allowing you to deal with large traffic on the website. After a period of increased traffic, there is a possibility to return to the previous state or decide to make changes permanently. With the right amount of resources, the owner can be sure that his online store will be available, for instance during seasonal sales or sales peaks.

See solutions for brands

The summary of Q3 2017 at i-systems

July, August, September have passed. Hence it’s time for the next summary of the third quarter of 2017 at i-systems. The holiday months did not affect the pace of development of the organization.

New projects

Two companies made a decision to implement the system. One of them sells services using e-commerce and the other is engaged in a wide range of activities: from high-quality bathroom fixtures to home furnishings such as furniture, carpets, blankets, bedspreads and bathrobes to sports equipment. The mentioned system will allow sales in B2B and B2C model.

Another five companies invested in conducting a business analysis. Among them there are manufacturers of glass, electronics, as well as distributors of shoes and children’s articles.

Systems for the customers operating in furniture, interior and garden equipment sector, as well as those representing fashion industry, had its premieres. One of them was Vistula Group S.A. The project included the implementation of sales systems for three brands – Vistula, Wólczanka and W.KRUK. After a successful implementation, the company signed a contract with i-systems for further development.

The first stage of the new online system for W.KRUK is already behind us. Now it is time for systems’ development. We have plenty of interesting ideas, which will be put through systematically – commented after implementation Bartosz Twardosz, e-commerce manager at W.KRUK. 

Trends in system development

One of the trends that will significantly impact e-commerce will be m-commerce. However, it will not be understood as having a mobile website or using Responsive Web Design (which is a widely used standard in 2017). It will rather be understood as the combination of sales systems with the mobile application and the use of this connection as the next step in the implementation of the omnichannel strategy through retail networks. Currently, such work is being performed for one of i-systems customers.


Strategic development of the organization

With the rapid development of the company, the demand for professionals grows. Twelve months ago, i-systems employed 57 people. Today this number has risen to 93. It is because the company was joined by 18 men and 18 women, of whom 12 new people were employed in the third quarter.

Keeping in mind the development of IT professionals’ local market, „Vacation with Programming” – a course for beginners in programming – was organized at the end of July. Several people, who stood out of the crowd, were chosen to participate. Then, from the 13 topics available, participants chose the ones that were most interesting for them. For the next two weeks, our specialists shared their knowledge of, for instance, MySQL, Webservice and unit testing.

In order to optimize and facilitate the implementation work, a decision was made to divide the departments responsible for each stage into micro teams. From now on, each team is run by a Project Manager or Support Manager and consists of testers and programmers and any other required persons to perform the tasks. More information on the new work organization and its impact on customer solutions will be published on the i-systems blog.

Internal projects for quality improvement

The internal Research & Development team has been working on i-systems software long-term technology development projects. One of the issues is Continuous Integration, which means merging the results of the development team’s work to the main repository. Thanks to CI, the customer will have constant access to the latest version of the system, it will also increase the efficiency of the developers’ work and database security.

R&D team works also on the new desktop application. This project is based on the latest Angular framework. This client application communicates with the store via the REST API. The project is built independently of the server and the only common line of communication is API, which makes development and maintenance of the application more efficient. Separation of the backend and frontend will make introducing changes faster and easier. Angular, a powerful JavaScript framework, allows building web, mobile and desktop applications. Applications built in Angular consist of components, services, directives and other available solutions. Angular uses dependency injection and module division, allowing developers to have greater control over the responsibility of individual application components. The most popular tool for building mobile applications is Ionic, which is created in Angular itself. Ionic is a rich framework for building hybrid mobile applications, that use the power of native features and a mix of web technologies like Angular, SCSS and HTML.

The work of R&D team is aimed at improving the quality of delivered solutions.

Selected awards

In the last three months i-systems has been awarded twice. In the plebiscite, organized by the Regional Chamber of Commerce and Industry in Gliwice and the Marshal’s Office of the Silesian Voivodeship, i-systems company was honored with the title „Marka Śląskie” [Silesian Brand] in the Service category. In September, i-systems received the title of „Ambassador of the Polish Economy” in the 9th edition of the competition organized by BCC.

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Vistula Group S.A. and W.KRUK S.A. with a new e-commerce system created by i-systems

Vistula Group S.A. is a company listed on the Warsaw Stock Exchange. It specializes in the design, manufacture and distribution of men’s and women’s clothing. Due to the dynamic development, Vistula Group S.A. successively develops its e-commerce activities. Cooperation with i-systems has resulted in new dedicated sales platforms for Vistula and Wólczanka. The project also included implementation of a new e-commerce system for W.KRUK, the oldest jewelry brand in Poland, managed directly by W.KRUK S.A. – a part of the Vistula Group S.A. Capital Group. The i-systems company is responsible for all technological works.

Business analysis

The scale of the project and its level of advancement made it necessary to start work from business analysis. This particular type of examination of the current IT architecture has identified key processes, actors, and areas for the company. It also determined points which are worth to develop in order to achieve even better business results. The result was a document that laid the foundation for the implementation of all three systems. This stage took i-systems analysts team a month of work.

– The analysis showed the possibilities of the new system and defined a preliminary work schedule. At the same time it was flexible enough to correct a plan, for example by adding new options at the stage of implementation. It is important to stay open for new options during such large implementations – says Aneta Kazanowska, e-commerce Manager at Vistula Group S.A.

Effective implementation process

Development works started immediately after the business analysis stage. A team dedicated to the project was created, which included people responsible for each area (analysis, UX, frontend, price policy, integration, import, omnichannel solutions, etc.). The number of the team members was flexible throughout the whole process. All the design and implementation works for three brands were made in less than three months and ended according to the schedule. The new system for the company was launched in three stages. The first online store to be launched was Wólczanka, then Vistula, and the last one was e-commerce system for W.KRUK.

– It is one of the largest e-commerce implementations in Poland, which took such a small amount of time. It is worth appreciating the involvement of the customer’s team in the project – comments Marek Pawlak, Project Manager at i-systems.


Omnichannel solutions

The Vistula Group has a rapidly growing network of stationary stores. It currently has 370 showrooms, with a total sales area of 30.9 thousand sqm. (including 118 Vistula stores, 116 Wólczanka stores). W.KRUK jewelry chain has 106 boutiques. Therefore, the implementation of multichannel solutions was immediately taken into account. These are for instance: the ability to check online the availability of products in the store, the ability to order home delivery products while shopping at a stationary store, a consistent customer loyalty program – regardless of the place of purchase, or advanced inventory management.

New systems in the long-term perspective

Immediately after the launch of the e-commerce system, the Vistula Group, W.KRUK and i-systems signed agreements for further development. The agreements cover Service Level Agreement, dedicated cloud infrastructure, and post-implementation support.

– The first stage of the new version of e-commerce system in W.KRUK is already behind us. Now it is time for the development of the systems. We have a lot of interesting ideas, which we plan to enforce – comments Bartłomiej Twardosz, e-commerce Manager at W. KRUK. 

More details about the implementation will be described in the nearest future in the form of a case study.